Lori went to talk to an attendant and explained to her that Aaron would be scared to get to the airplane not realizing what was happening. Finally, right after A lot convincing, Aaron was allowed to get off and fulfill Lori for the gate.
There was no gate Prepared for us and we waited a hour prior to 1 was Completely ready. Which was not what we envisioned.
I recognize you happen to be going through a merger and many staff members could possibly be under thrilled, but this Angle should not be evident on your shoppers who are only calling to get some help.
I not long ago flew to Fort Lauderdale on February eighteen, 2016 on the 10 am flight from Philadelphia. On the list of stewardesses was a lady named Kim who were a stewardess for a long time on American. I had been traveling with my daughter and her 4 month previous toddler and experienced many stick with it bags as well as a bag with the pumping and nursing bottles. Kim was wonderful, these kinds of an excellent help with many things throughout our vacation such as but not limited to getting on the flight, getting the baggage in the overhead compartments, receiving us goods we wanted throughout the flight and getting out in the flight with our luggage.
Okay…I lately purchased a ticket to fly solo to discover my family members! YAY…. I examine the great print, and clicked on all baggage prices to see if there can be any.
Trying to alter a reservation day for the last 3 days/nights. Every single agent We now have gotten has both transferred us from our call producing another hrs wait or has hung up on our call.
I left LGA August 26, 2015 and possess my baggage declare ticket but want a replica of my airlinet ticket simply because I arrived dwelling to search out my jewellery and purse had been missing from my baggage – I have filed a assert bu they want a duplicate of my ticket and I can’t locate it – can u send out me a copy of it or inform me how I can discover it — every little thing else was in tact very little disturbed except these things and purse was laying of leading and jewellery was in side pocket
I've flown your airline two periods in the last 12 weeks and experienced a person person that works for me to fly previous 7 days with a non end flight you men can’t even obtain a non stop flight punctually.
I went to my hotel and put in the subsequent FOUR hours on the phone with AA within an make an effort to provide the bag sent to LGA initial thing in the morning, wherever I can be ready.
I’m creating to precise how discontent I'm Using the way Extra resources American handled flights on April 29, 2016. My flight 3848 going to Memphis, TN from DCA was cancelled immediately after becoming delayed four 6 several hours. I was flying to some rehearsal dinner and a marriage the subsequent day And that i skipped both equally occasions. The following day I had to fly to charlotte then to Memphis and also to leading it off bag didn’t occur within the flight with me And that i don’t know why.
Extremely upset by using a.A. shopper relations. My wife went to Italy for that memorial of her mom and even though she was there she obtained bronchitis with ear infection, subsequently the doctor advised her never to fly in advance of 1 week to clear the infection.
I am at present with a flight from JFK to LAX on American Airways (flight 0019) and was EXTREMELY discouraged that I almost skipped the flight as a result of terribly Very long lines to obtain by way of safety. For my eleven:00 fight, I arrived in the airport at nine:45 — happy to own a good amount of time to get to my gate, or so I thought; I hardly created it about the flight and I had been the final just one within the doorway with no time to get water or use the restroom.
American at any time , your team are impolite and gave little or no explanation about why or what was going on
I desired to have a instant to phone out the excellent purchaser service Connie Sanders with your Dallas office gave my wife And that i in an extremely annoying scenario. Connie went over and outside of to make sure we had been cared for and her volume of interest to repairing our difficulties crammed day was remarkable, she solitary handedly restored my religion in the Firm and she or he warrants congratulations to the get the job done that she does.